Monday, June 16, 2008

Love of a Lifetime Wedding Shop


CAUTION!!!! Was this an Attempt to Scam?


A good friend of mine decides to hire a wedding planner to do her wedding on SL. We think she's the bride, she's just to push a couple of decisions like china, napkins, and flowers... and then she just walks down the aisle right?


Well not in this instance. She thought she had found the perfect place to plan her wedding. Love of a Lifetime seemed like a dream come true. She gets the specifications agrees to the pricing... The next day the ball appears to be rolling. She got her invitations, which she immediately sent out... later she meets the planner/owner, to go over things and for a while things were going well. Until the communication dropped from the Wedding Planner... The day before the wedding the bride is freaking out because the wedding planner hasn't done anything and there's been no word from her... the decorations were in no noticeable place to be found.


The bride finds the decorations that the wedding planner is supposed to set-up on the roof of her house... but what... still no word from the wedding planner. The day of the wedding the bride is a proverbial basket case. She's ranting and upset because the she can't open the box to place the decorations herself... and to top it off she's contacted the shop and employees that work there several times... but no answer. Her minister came through for her by providing her with HIS wedding decorations. After the wedding, she has still had no word from the wedding planner... but she did get in touch with someone from the shop and here's what the employee had to say...




[12:24] Nena Dreadlow: (Saved Mon Jun 16 11:14:43 2008) hi who are u? im sry u sent me a message on my imer at love of a lifetime weddings to have val refund yr money

[12:24] Nena Dreadlow: (Saved Mon Jun 16 11:15:02 2008) sorry im not yr wedding planner i think stevie is so u need to contact her about this thank you

[12:29] Client: No val DeVinna was my wedding planner you work in the same place i im'd everyone because i cant contact her hoping u can pass the message on

[12:29] Second Life: User not online - message will be stored and delivered later.
[
12:57] Client: You want to know who I am ask Val DeVinna she was suppose to plan my wedding which was sunday june the 15th at 5:00pm sl time she took my money and i got nothing in return thats who i am a pissed off client

[12:57] Second Life: User not online - message will be stored and delivered later.

[12:58] Client: so since i cant contact her im im'ing everyone that works there im sending all my info to the linden lab cause i have been scammed

[12:58] Second Life: User not online - message will be stored and delivered later.

[13:08] Nena Dreadlow: first of all i had no idea u where getting married ok val is moving to a new home in rl and im sure she forgot about it otherwise she would of contacted me ok i will contact about this ok as far as yr

[13:10] Nena Dreadlow: messages u sent me i really dont need to hear that ok and as far as tonje the girl who talk to u we'll i wont go into that but sl is suppose to be fun not all this drama and i dont deal with people and drama so u have a great day and ill have val contact u when she gets online

[13:10] Client: thats the point forgot about it what type of shit is that thats what i mean unprofessional

[13:10] Nena Dreadlow: we'll val is moving she had to move thats rl shes been offline for a week so idk?

[13:10] Nena Dreadlow: bye bye

[13:11] Client: i dont do drama and yall wont get much business you lost 2 clients today

[13:11] Client: so bye bye

[13:11] Nena Dreadlow: trust me we have enough business people enjoy our weddings

[13:11] Nena Dreadlow: please dont contact me again

[13:12] Client: dont say anything else im done with you and i will continue sending notecards until i get my money back

[13:12] Client: i dont just give money away

[13:12] Client: so do whatever you have to do

[13:14] Client: furthermore val knew she was moving rl she should have handle her sl business like i was unimportant

[13:14] Nena Dreadlow: we'll im sure val will refund yr monmey will she comes online thats not my problem i donnot own the business she does i had no idea aboyt yr wedding otherwise i would of made sure u had yr wedding when u imed me im like who are u and then u send me this notecard about all these rude converstations and im not suppose to be mad

[13:14] Nena Dreadlow: ok we';ll im be sure ot tell her

[13:14] Nena Dreadlow: have a woderful day

[13:14] Client: you too




First of all, SL is for fun I do agree with that, HOWEVER when you are running a business that accepts currency that can be exported into REAL LIFE MONEY... you might want to consider this not for fun but for e-commerce... a business. If one goes to Amazon.com and purchases a book... with their hard earned money... and the box is shipped and placed at the front door... and the customer opens the box... and there's NOTHING but a receipt inside... wouldn't that be cause to be pissed? I think Nena needs to check herself because she's clearly misled about what SL can be.


Also, the wedding planner's RL move has nothing to do with her methods of conducting her business. If she wasn't going to be available on the date of the wedding she should have gotten someone to sit in for her while she handle her other business. Even if NO ONE was available she could have notified her client that she wouldn't be available for set up and see if things could either be rescheduled or canceled with her SL company and the client's money refunded. It would appear that Val DeVinna and her employees need to learn how to do business and meet the needs of their clients.


If I were you... I would definitely think twice before doing business with these people.

2 comments:

The Truth Be Told said...

Heh...looks like you forgot a LOT on this post. Um like...we talked about rescedualling your wedding before this and you agreed and you seem to have cut your log pretty badly..you mssed the part where your cussing Bri Koolhaas like a raving lunitic. Oh , and howw about ToS vialation... you posted PRIVATE IM's
Some peoples kids just have nothing better to do I guess *shrudges*

The SL Virtual Shopper said...

Well... that is like you are going under the assumption that I was the client. I was not. You and I... whoever you are have not talked about rescheduling anything. I had my wedding planned by someone else. My friend at the time (no longer the case) was. Those messages posted are also in the next blog about the store... it's the UPDATE. As for Terms of Service feel free to copy and paste the legal agreement that states a user can not post private messages in a personal blog... :)

Thank you for your timely response.